Integrated Service Delivery to Humanize the Welfare to Work System
Keywords:
welfare, work systeem, service delivery, model, community partnerships, childcareAbstract
An integrated model of service delivery, combined with community partnerships for provision of childcare, focused training related to specific employer needs, and other resources related to return to employment, provide a system that is effective and humanizing in assisting individuals to find meaningful employment. A number of factors have contributed to the dehumanizing of Welfare clients. Recent deep cuts to welfare amounts have left individuals without adequate funds for food and housing. Services divided between many agencies, requires clients to navigate a maze of places, people and paperwork. Agencies limited to one or two services must turn over a large numbers of clients to provide revenue lessening their ability to build relationships with clients. An integrated model, such as the one that Pathways Skill Development and Placement Centre is using, provides full service from assessment to employment. Clients begin with an assessment and job search skills training. Community Placement offers shortterm experience to develop skills and confidence. Employment Placement liaises with employers and clients and creates a fit between the two. Job mentors coach clients for long-term job maintenance. This model provides an interactive, holistic and client centred approach to the Welfare to Work system.
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