Une évaluation des besoins des praticiens de la carrière virtuelle

Auteurs-es

DOI :

https://doi.org/10.53379/cjcd.2022.334

Mots-clés :

service virtuel, compétence, évaluation des besoins, défis

Résumé

les PDC - les PDC plus âgés l'ont trouvé plus difficile que les PDC plus jeunes - et de nombreux domaines de difficulté pour les praticiens de tous les groupes démographiques. Ce rapport identifie les domaines et les compétences de la prestation de services qui sont devenus plus faciles pour les PDC depuis le passage aux services virtuels, et ceux qui sont devenus plus difficiles, en étayant les résultats de l'enquête par les conversations des groupes de discussion. 

Bibliographies de l'auteur-e

Erica Fae Thomson, McMaster University

Erica F. Thomson, PhD Student, Sociology, McMaster University. 

Bennett King-Nyberg , University of Victoria

Bennett King-Nyberg, BA, University of Victoria. 

Janet Morris-Reade

Janet Morris-Reade, CEO, ASPECT BC (Association of Service Providers for
Employability and Career Training).

Cassie Taylor

Cassie Taylor, Managing Director, Life Strategies Ltd.

Roberta Borgen (Neault), University of British Columbia

Roberta A. Borgen, Adjunct Professor, Educational and Counselling Psychology, and Special Education, University of British Columbia.

Références

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Akkermans, J., Richardson, J., & Kraimer, M. L. (2020). The COVID-190 crisis as a career shock: Implications for careers and vocational behavior. Journal of Vocational Behavior, 119, 103434. https://doi.org/10.1016/j.jvb.2020.103434

Amundson, N. E., Harris-Bowlsbey, J., & Niles, S. G. (2009). Essential elements of career counseling: Processes and techniques. Saddle River, NJ: Pearson Education.

Banks, S., Cai, T., de Jonge, E., Shears, J., Shum, M., Sobočan, A. M., Strom, K., Truell, R., Úriz, M. J., & Weinberg, M. (2020). Practising ethically during COVID-19: Social work challenges and responses. International Social Work, 63(5), 569–583. https://doi.org/10.1177%2F0020872820949614

Batastini, A. B., Paprzycki, P., Jones, A. C. T., & MacLean, N. (2021). Are videoconferenced mental and behavioral health services just as good as in-person? A meta-analysis of a fast-growing practice. Clinical Psychology Review, 83, 101944. https://doi.org/10.1016/j.cpr.2020.101944

Canadian Career Development Foundation. (2021). Competency_profile_CDP. http://ccdp-pcdc.ca/en/Competency_Profile_CDP.pdf

CERIC. (2020). 2019 Survey of Career Service Professionals: Who We Are and Where We’re Going. https://ceric.ca/wp-content/uploads/2020/02/2019-National-Survey-Findings-English.pdf

Chan, C., & Au-Yueng, H. (2021). When narrative practice suddenly goes online due to COVID-19 …. Qualitative Social Work, 20(1–2), 390–398. https://doi.org/10.1177/1473325020981086

C​o​m​o​,​ ​R​.​,​ ​H​a​m​b​l​e​y​,​ ​L​.​,​ ​&​ ​D​o​m​e​n​e​,​ ​J​.​ ​(​2​0​2​1​)​.​ ​A​n​ ​e​x​p​l​o​r​a​t​i​o​n​ ​o​f​ ​w​o​r​k​-​l​i​f​e​ ​w​e​l​l​n​e​s​s​ ​a​n​d​ ​r​e​m​o​t​e​ ​w​o​r​k​ ​d​u​r​i​n​g​ ​a​n​d​ ​b​e​y​o​n​d​ ​C​O​V​I​D​-​1​9​.​ ​C​a​n​a​d​i​a​n​ ​J​o​u​r​n​a​l​ ​o​f​ ​C​a​r​e​e​r​ ​D​e​v​e​l​o​p​m​e​n​t​,​ ​2​0​(​1​)​,​ ​4​6​-​5​6​.​ https://cjcd-rcdc.ceric.ca/index.php/cjcd/article/view/92

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H​a​m​e​s​,​ ​J​.​ ​L​.​,​ ​B​e​l​l​,​ ​D​.​ ​J​.​,​ ​P​e​r​e​z​-​L​i​m​a​,​ ​L​.​ ​M​.​,​ ​H​o​l​m​-​D​e​n​o​m​a​,​ ​J​.​ ​M​.​,​ ​R​o​o​n​e​y​,​ ​T​.​,​ ​C​h​a​r​l​e​s​,​ ​N​.​ ​E​.​,​ ​T​h​o​m​p​s​o​n​,​ ​S​.​ ​M​.​,​ ​M​e​h​l​e​n​b​e​c​k​,​ ​R​.​ ​S​.​,​ ​T​a​w​f​i​k​,​ ​S​.​ ​H​.​,​ ​F​o​n​d​a​c​a​r​o​,​ ​K​.​ ​M​.​,​ ​S​i​m​m​o​n​s​,​ ​K​.​ ​T​.​,​ ​&​ ​H​o​e​r​s​t​i​n​g​,​ ​R​.​ ​C​.​ ​(​2​0​2​0​)​.​ ​N​a​v​i​g​a​t​i​n​g​ ​u​n​c​h​a​r​t​e​d​ ​w​a​t​e​r​s​:​ ​C​o​n​s​i​d​e​r​a​t​i​o​n​s​ ​f​o​r​ ​t​r​a​i​n​i​n​g​ ​c​l​i​n​i​c​s​ ​i​n​ ​t​h​e​ ​r​a​p​i​d​ ​t​r​a​n​s​i​t​i​o​n​ ​t​o​ ​t​e​l​e​p​s​y​c​h​o​l​o​g​y​ ​a​n​d​ ​t​e​l​e​s​u​p​e​r​v​i​s​i​o​n​ ​d​u​r​i​n​g​ ​C​O​V​I​D​-​1​9​.​ ​J​o​u​r​n​a​l​ ​o​f​ ​P​s​y​c​h​o​t​h​e​r​a​p​y​ ​I​n​t​e​g​r​a​t​i​o​n​,​ ​3​0​(​2​)​,​ ​3​4​8​–​3​6​5​.​ https://psycnet.apa.org/doi/10.1037/int0000224

H​i​l​l​,​ ​R​.​ ​M​.​,​ ​R​u​f​i​n​o​,​ ​K​.​,​ ​K​u​r​i​a​n​,​ ​S​.​,​ ​S​a​x​e​n​a​,​ ​J​.​,​ ​S​a​x​e​n​a​,​ ​K​.​,​ ​&​ ​W​i​l​l​i​a​m​s​,​ ​L​.​ ​(​2​0​2​1​)​.​ ​S​u​i​c​i​d​e​ ​i​d​e​a​t​i​o​n​ ​a​n​d​ ​a​t​t​e​m​p​t​s​ ​i​n​ ​a​ ​p​e​d​i​a​t​r​i​c​ ​e​m​e​r​g​e​n​c​y​ ​d​e​p​a​r​t​m​e​n​t​ ​b​e​f​o​r​e​ ​a​n​d​ ​d​u​r​i​n​g​ ​C​O​V​I​D​-​1​9​.​ ​P​e​d​i​a​t​r​i​c​s​,​ ​1​4​7​(​3​)​.​https://pubmed.ncbi.nlm.nih.gov/33328339/

K​e​t​t​u​n​e​n​,​ ​J​.​,​ ​&​ ​S​a​m​p​s​o​n​,​ ​J​.​ ​P​.​ ​(​2​0​1​9​)​.​ ​C​h​a​l​l​e​n​g​e​s​ ​i​n​ ​i​m​p​l​e​m​e​n​t​i​n​g​ ​I​C​T​ ​i​n​ ​c​a​r​e​e​r​ ​s​e​r​v​i​c​e​s​:​ ​P​e​r​s​p​e​c​t​i​v​e​s​ ​f​r​o​m​ ​c​a​r​e​e​r​ ​d​e​v​e​l​o​p​m​e​n​t​ ​e​x​p​e​r​t​s​.​ ​I​n​t​e​r​n​a​t​i​o​n​a​l​ ​J​o​u​r​n​a​l​ ​f​o​r​ ​E​d​u​c​a​t​i​o​n​a​l​ ​a​n​d​ ​V​o​c​a​t​i​o​n​a​l​ ​G​u​i​d​a​n​c​e​,​ ​1​9​(​1​)​,​ ​1​–​1​8​. https://eric.ed.gov/?id=EJ1211572

K​i​n​g​-​N​y​b​e​r​g​,​ ​B​.​,​ ​T​h​o​m​s​o​n​,​ ​E​.​,​ ​F​.​,​ ​M​o​r​r​i​s​-​R​e​a​d​e​,​ ​J​.​,​ ​T​a​y​l​o​r​,​ ​C​.​,​ ​&​ ​B​o​r​g​e​n​,​ ​R​.​,​ ​A​.​ ​(​2​0​2​1​)​.​ ​A​ ​b​o​t​ ​t​o​o​l​b​o​x​:​ ​A​n​ ​a​c​c​i​d​e​n​t​a​l​ ​c​a​s​e​ ​s​t​u​d​y​ ​o​n​ ​h​o​w​ ​t​o​ ​e​l​i​m​i​n​a​t​e​ ​b​o​t​s​ ​f​r​o​m​ ​y​o​u​r​ ​o​n​l​i​n​e​ ​s​u​r​v​e​y​.​ ​M​a​n​u​s​c​r​i​p​t​ ​s​u​b​m​i​t​t​e​d​ ​f​o​r​ ​p​u​b​l​i​c​a​t​i​o​n​.​ ​

L​u​k​e​n​,​ ​T​.​ ​(​2​0​1​9​,​ ​O​c​t​o​b​e​r​ ​2​3​)​.​ ​B​i​g​ ​p​r​o​b​l​e​m​ ​i​n​ ​c​a​r​e​e​r​ ​c​o​u​n​s​e​l​l​i​n​g​-​ ​a​n​d​ ​a​ ​p​o​s​s​i​b​l​e​ ​w​a​y​ ​o​u​t​.​ ​C​a​r​e​e​r​W​i​s​e​/​C​E​R​I​C​. https://careerwise.ceric.ca/2019/10/23/big-problems-in-career-counselling-and-a-possible-way-out/#.YemffnrMJhE

O​r​g​a​n​i​s​a​t​i​o​n​ ​f​o​r​ ​E​c​o​n​o​m​i​c​ ​C​o​-​o​p​e​r​a​t​i​o​n​ ​a​n​d​ ​D​e​v​e​l​o​p​m​e​n​t​.​ ​(​2​0​2​0​,​ ​A​p​r​i​l​ ​2​8​)​.​ ​P​u​b​l​i​c​ ​e​m​p​l​o​y​m​e​n​t​ ​s​e​r​v​i​c​e​s​ ​i​n​ ​t​h​e​ ​f​r​o​n​t​l​i​n​e​ ​f​o​r​ ​j​o​b​s​e​e​k​e​r​s​,​ ​w​o​r​k​e​r​s​ ​a​n​d​ ​e​m​p​l​o​y​e​r​s​.​ ​O​E​C​D​.​ https://www.oecd.org/coronavirus/policy-responses/public-employment-services-in-the-frontline-for-employees-jobseekers-and-employers-c986ff92/

P​a​n​c​h​a​l​,​ ​N​.​,​ ​K​a​m​a​l​,​ ​R​.​,​ ​C​o​x​,​ ​C​.​,​ ​G​a​r​f​i​e​l​d​,​ ​R​.​ ​(​2​0​2​1​,​ ​F​e​b​r​u​a​r​y​ ​1​0​)​.​ ​T​h​e​ ​i​m​p​l​i​c​a​t​i​o​n​s​ ​o​f​ ​C​O​V​I​D​-​1​9​ ​f​o​r​ ​m​e​n​t​a​l​ ​h​e​a​l​t​h​ ​a​n​d​ ​s​u​b​s​t​a​n​c​e​ ​u​s​e​.​ ​K​F​F​. https://www.kff.org/coronavirus-covid-19/issue-brief/the-implications-of-covid-19-for-mental-health-and-substance-use/

R​e​d​e​k​o​p​p​,​ ​D​.​ ​E​.​,​ ​&​ ​H​u​s​t​o​n​,​ ​M​.​ ​(​2​0​1​9​)​.​ ​T​h​e​ ​b​r​o​a​d​e​r​ ​a​i​m​s​ ​o​f​ ​c​a​r​e​e​r​ ​d​e​v​e​l​o​p​m​e​n​t​:​ ​M​e​n​t​a​l​ ​h​e​a​l​t​h​,​ ​w​e​l​l​b​e​i​n​g​ ​a​n​d​ ​w​o​r​k​.​ ​B​r​i​t​i​s​h​ ​J​o​u​r​n​a​l​ ​o​f​ ​G​u​i​d​a​n​c​e​ ​&​ ​C​o​u​n​s​e​l​l​i​n​g​,​ ​4​7​(​2​)​,​ ​2​4​6​–​2​5​7​. https://doi.org/10.1080/03069885.2018.1513451

S​a​m​p​s​o​n​,​ ​J​.​,​ ​K​e​t​t​u​n​e​n​,​ ​J​.​,​ ​&​ ​V​u​o​r​i​n​e​n​,​ ​R​.​ ​(​2​0​2​0​)​.​ ​T​h​e​ ​r​o​l​e​ ​o​f​ ​p​r​a​c​t​i​t​i​o​n​e​r​s​ ​i​n​ ​h​e​l​p​i​n​g​ ​p​e​r​s​o​n​s​ ​m​a​k​e​ ​e​f​f​e​c​t​i​v​e​ ​u​s​e​ ​o​f​ ​i​n​f​o​r​m​a​t​i​o​n​ ​a​n​d​ ​c​o​m​m​u​n​i​c​a​t​i​o​n​ ​t​e​c​h​n​o​l​o​g​y​ ​i​n​ ​c​a​r​e​e​r​ ​i​n​t​e​r​v​e​n​t​i​o​n​s.​ ​I​n​t​e​r​n​a​t​i​o​n​a​l​ ​J​o​u​r​n​a​l​ ​f​o​r​ ​E​d​u​c​a​t​i​o​n​a​l​ ​a​n​d​ ​V​o​c​a​t​i​o​n​a​l​ ​G​u​i​d​a​n​c​e​,​ ​2​0​,​ ​1​9​1​–​2​0​8​. https://www.researchgate.net/publication/334096445_The_role_of_practitioners_in_helping_persons_make_effective_use_of_information_and_communication_technology_in_career_interventions

S​c​h​l​o​s​s​b​e​r​g​,​ ​N​.​ ​K​.​,​ ​L​u​n​c​h​,​ ​A​.​ ​Q​.​,​ ​&​ ​C​h​i​c​k​e​r​i​n​g​,​ ​A​.​ ​W​.​ ​(​1​9​8​9​)​.​ ​I​m​p​r​o​v​i​n​g​ ​h​i​g​h​e​r​ ​e​d​u​c​a​t​i​o​n​ ​e​n​v​i​r​o​n​m​e​n​t​s​ ​f​o​r​ ​a​d​u​l​t​s​.​ ​J​o​s​s​e​y​-​B​a​s​s​.​

N​e​a​u​l​t​,​ ​R​.​ ​A​.​ ​(​2​0​0​2​)​.​ ​T​h​r​i​v​i​n​g​ ​i​n​ ​t​h​e​ ​n​e​w​ ​m​i​l​l​e​n​n​i​u​m​:​ ​C​a​r​e​e​r​ ​m​a​n​a​g​e​m​e​n​t​ ​i​n​ ​t​h​e​ ​c​h​a​n​g​i​n​g​ ​w​o​r​l​d​ ​o​f​ ​w​o​r​k​.​ ​C​a​n​a​d​i​a​n​ ​J​o​u​r​n​a​l​ ​o​f​ ​C​a​r​e​e​r​ ​D​e​v​e​l​o​p​m​e​n​t​,​ ​1​(​1​)​,​ ​1​1​-​2​1​.​

N​e​a​u​l​t​,​ ​R​.​ ​A​.​,​ ​&​ ​P​i​c​k​e​r​e​l​l​,​ ​D​.​ ​A​.​ ​(​2​0​1​3​)​.​ ​S​k​i​l​l​ ​r​e​q​u​i​r​e​m​e​n​t​s​ ​for​ ​BC​s​’​ ​c​a​r​e​e​r​ ​p​r​a​c​t​i​t​i​o​n​e​r​s​:​ ​A​n​ ​e​x​p​l​o​r​a​t​o​r​y​ ​s​t​u​d​y​.​ ​B​C​ ​C​e​n​t​r​e​ ​f​o​r​ ​E​m​p​l​o​y​m​e​n​t​ ​E​x​c​e​l​l​e​n​c​e​. ​https://www.cfeebc.org/skill-requirements-for-bcs-career-development-practitioners/

W​a​l​t​e​r​s​,​ ​B​.​,​ ​S​h​e​p​a​r​d​,​ ​B​.​,​ ​&​ ​M​a​n​i​,​ ​P​.​ ​(​2​0​1​4​)​.​ ​D​e​v​e​l​o​p​i​n​g​ ​e​f​f​e​c​t​i​v​e​ ​c​l​i​e​n​t​ ​r​e​l​a​t​i​o​n​s​h​i​p​s​.​ ​I​n​ ​B​.​ ​S​h​e​p​a​r​d​ ​&​ ​P​.​ ​M​a​n​i​ ​(​E​d​s​.​)​,​ ​C​a​r​e​e​r​ ​d​e​v​e​l​o​p​m​e​n​t​ ​p​r​a​c​t​i​c​e​ ​i​n​ ​C​a​n​a​d​a​:​ ​P​e​r​s​p​e​c​t​i​v​e​s​,​ ​p​r​i​n​c​i​p​l​e​s​,​ ​a​n​d​ ​p​r​o​f​e​s​s​i​o​n​a​l​i​s​m​ ​(​p​p​.​ ​1​5​3​-​1​6​7​)​.​ ​C​E​R​I​C​.​ ​

W​o​r​l​d​ ​E​c​o​n​o​m​i​c​ ​F​o​r​u​m​.​ ​(​2​0​2​0​)​.​ ​T​h​e​ ​f​u​t​u​r​e​ ​o​f​ ​j​o​b​s​ ​r​e​p​o​r​t​ ​(​p​p​.​9​-​3​5​)​.​ ​https://www.weforum.org/reports/the-future-of-jobs-report-2020

Y​u​k​l​,​ ​G​.​ ​(​2​0​0​6​)​.​ ​L​e​a​d​e​r​s​h​i​p​ ​i​n​ ​o​r​g​a​n​i​z​a​t​i​o​n​s​ ​(​6​t​h​ ​e​d​.​)​.​ ​P​e​a​r​s​o​n​ ​P​r​e​n​t​i​c​e​.​

Un humain tient une tablette sur laquelle s'affiche une image virtuelle.

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2022-02-01

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Thomson, E. F., King-Nyberg , B. ., Morris-Reade, J., Taylor, C., & Borgen (Neault), R. (2022). Une évaluation des besoins des praticiens de la carrière virtuelle. La Revue Canadienne De développement De carrière, 21(1), 79–92. https://doi.org/10.53379/cjcd.2022.334

Numéro

Vol. 21 No. 1 (2022)

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Article régulier et complet

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(c) Tous droits réservés La Revue canadienne de développement de carrière 2022

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Cette œuvre est sous licence Creative Commons Attribution - Pas d'Utilisation Commerciale - Pas de Modification 4.0 International.